During our recent visit to Phuket, we stayed at the U Zenmaya Phuket Hotel. U Zenmaya Phuket is a 5 star boutique hotel located in Kalim beach, near Patong Beach. There was an offer in Groupon Singapore and we selected a 3D2N package for 2 for the Deluxe Seaview room (S$ 239). Kids stayed free on existing bedding
There was airport transfer service available, for which we need to pay extra. But since we had already arranged with Easy Day Thailand for our transfer, we didn’t make use of that.
The U Zenmaya hotel is around 45 minutes’ drive from Phuket International Airport. On reaching the hotel, we were welcomed by the cute smile of the reception people. The check-in process was very smooth and they made us select soap of our choice
The Deluxe Seaview Room at U Zenmaya was spacious enough for our family. They even provided us with a sofa bed in the room also. We had Jacuzzi at the balcony, but it was just above the restaurant. The bed and pillow were very comfortable. We were given 4 free welcome drinks from the mini bar, which was a nice gesture.
The breakfast was simply superb and there was a wide selection also. We were spoilt for choice and the food was really tasty. There was option to have food anywhere in the hotel. But we choose to have it at the restaurant itself, with a good view of the sea.
The swimming pool was really awesome. Me and kids had a nice time there. The pool staffs were very friendly. As the pool depth was more than my kid’s height, they made space inside, where there were chairs, for my kids to play and they had a nice time there. The view from the pool is stunning. The pool side bar also was a good experience.
Everywhere we go, we were treated with smiling staff and they were very accommodating people, always ready to help, which itself was a nice feeling. There was spa and Library also at U Zenmaya, which we didn’t try
There is a private beach next to U Zenmaya. But it was not that clean and looked not that good for kids and the waves there were a bit rough also. So we didn’t spend too much time there. It was rocky also
The check-out process also was stress-free. U Zenmaya maintain a 24 hour use of room policy, which I find is a good concept. Even though they provide shuttle service to nearby shopping complex, we were busy with other tours. So we couldn’t make use of that.
Even though the hotel and the staff were good, there are really some areas of improvement. The sound level inside room needs to be addressed. Whatever sound outside and in the next room is easily audible inside our room and I suppose it is the same to the people outside also, which affects the privacy. Also the Aircon was not that cold enough, unless we really put in very low. It will be nice to have some fan in the outside area of the restaurant, as it’s not that breezy there and we were sweating
Despite the above mentioned shortcomings, the stay at U Zenmaya Phuket was simply a good experience. The buffet breakfast and the swimming pool are simply marvellous. I will definitely recommend U Zenmaya to anyone visiting Phuket.
Check here for the official website of U Zenmaya Phuket